Production Manager - Thailand
Key Responsibilities
• Oversee the full production cycle — from design handover, CAD, casting, and stone setting to polishing, finishing, and final QC.
• Lead and manage department heads and skilled artisans to meet daily production targets and uphold exceptional craftsmanship.
• Develop and maintain precise production schedules aligned with business and client deadlines.
• Ensure the highest levels of quality control at every stage of the manufacturing process.
• Collaborate with design, merchandising, and sourcing teams to bring bespoke and complex pieces to life.
• Manage and account for high-value inventory, including precious metals and gemstones.
• Maintain strict material control and ensure full traceability of all components used in production.
• Supervise and coordinate external vendors while maintaining in-house quality benchmarks.
• Implement operational improvements to optimize efficiency, reduce waste, and uphold luxury standards.
• Monitor and report on production metrics, workflows, and team performance.
• Uphold safety, compliance, and ethical production standards across the facility.
Qualifications & Skills
Education:
• Bachelor’s degree in Jewelry Manufacturing, Industrial Engineering, Gemology, or related fields.
• Certifications from GIA, RJC, or Lean/Quality Management programs are a strong plus.
Experience:
• 10–15 years in high-end fine jewelry production, with 3+ years in a senior leadership role.
• Proven expertise managing bespoke, one-of-a-kind, and high-value pieces.
• Familiarity with hallmarking, international compliance standards (e.g., REACH, RJC), and luxury industry expectations.
• Extensive knowledge of precious metals (18K gold, platinum) and fine gemstones (diamonds, emeralds, sapphires, rubies).
Skills:
• Deep technical knowledge of the full jewelry production process.
• Strong leadership, organizational, and interpersonal skills.
• Excellent problem-solving ability and meticulous attention to both technical and aesthetic details.
• Capacity to thrive under pressure while delivering uncompromised luxury results.
• Fluent in English; other languages are a plus for global collaboration.